I can run it through the Remote Uninstaller program in lansweeper and I get popup that looks like this:Įven though there is no user interaction from the silent uninstall command for msiexec.
I have the standard 250 license, not Professional or higher therefore I am using the included Software Uninstaller that is listed in the Advanced Actions (remoteuninst.exe) This program is running under domain administrator permissions.Ģ) This occurs for all MSI packages. Only in the RemoteUninst.exe utility.Īs for the inability to remotely uninstall software -ġ) I dont have the version of Lansweeper that allows for deployment. The program does not show in the Windows program list, or in the software inventory in Lansweeper. Deleting it did NOT remove it from the Uninstaller though.
Instructions on how to create a deployment package can be found here.
You need to research for the correct parameters which trigger an unattended, silent uninstall. Non-MSI packages on the other hand are not always that easy to remove. You can simply use the MSIUninstaller step of the deployment feature and submit the display name of the software you would like to remove. Important: MSI packages have default parameters for silent uninstalls. This allows you to perform it under system account on the target computer and prevent the logged on user from seeing any interface. We recommend using the software deployment feature of Lansweeper to perform remote uninstalls. You might use a tool like RegScanner to find and remove it. Software which still gets listed will have an entry in some subkey of HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall.
If you open an affected computer's asset page and hit Rescan asset, Lansweeper should update the list. The list of installed software is scanned from registry.
it instead pops up a message box repeatedly on the destination computer that interrupts the person working and will not go away unless I task kill it - the software I was attempting to uninstall never gets removed. I also have issues where attempting to use the Software uninstaller does not silently uninstall anything. How can lansweeper report the software is still there, when the source it reads says the software isn't?
I ran psexec msie to see if it was still there, and I get a return code saying that it only works for software that is installed. I removed a remote monitoring agent from all of our workstations using the software's own removal tool (LabTech, using Labtech's Agent Uninstaller) The program no longer shows in the Windows 7 Programs listing, and no longer has a folder on the hard drive either, yet Lansweeper is /still/ reporting the software as being installed on some workstations, and when I run the Remote Uninstaller utility, it scans the remote workstation and still has LabtechAD listed as an installed program.